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Frequently Asked Questions


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Full 5 Year 100% Parts and Labor Warranty!

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Request for Return Authorization
Filing a Claim
It will take approximately 2 business days before an RMA number is issued to you. Within this time a representative may be in touch with you by email or by phone to aquire additional details regarding the claim. Along with the RMA number you will receive specific instructions for returning the product.

Complete this form to request authorization for a return. When you have completed the form, click "Send". A customer service representative will reply via email detailing the procedures for returning or exchanging your product.

* First Name:

* Last Name:

* Phone Number:
() - ext
* area code * prefix * number

* Email:

* Product Model:

* Purchase Date:

* month             * year

* Reason:





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