At Streem we respect your concerns
about privacy and value the trust you have placed in us. This Privacy Notice
describes the types of personal information we collect, how we may use that
information, and with whom we may share it. Our Privacy Notice also describes the
measures we take to protect the security of the information. In addition, we describe
the choices you can make about how we use the information you provide to us. We tell
you how you can reach us to update your contact information, remove your name from our
mailing list, or answer any questions you may have about our privacy practices.
By using the Web Site, you signify your consent to Streem's
collection, use, and disclosure of your personal information in accordance with
What types of information does Streem collect and use about me and how does
Streem use the information?
We collect and use information about you to communicate with you about our products,
services and promotions. We also collect information to improve the shopping experience
of Streem consumers. Here are the ways we obtain information about you and the types of
information we obtain. We also tell you how we use the information.
When you order or purchase a Streem product, you may be required to give us
contact and payment information (such as credit card information) so we may process
your order. When you pay for a Streem product using a credit card, we use
your credit card information only to fulfill your order and for other internal purposes.
If you place an order through our website, one of our customer service representatives
will call you after you have placed the order to obtain credit card information from
you so we may fulfill the transaction you have requested. We do not collect credit
card information on our website.
If you contact one of our customer service representatives, we may ask you for information
such as your name, address and email address so we can respond to your questions or
comments. With your consent, we may retain this information to personalize your experience
with us and better assist you the next time you contact us.
We collect information on our website using transient cookies, sometimes called session
cookies, and persistent cookies. A transient cookie is a small file that contains
information about a user, and disappears when the user's browser is closed. Unlike a
persistent cookie, a transient cookie is not stored on the user's hard drive; it is
stored only in temporary memory that is erased when the web browser is closed. We use
transient cookies to determine, for example, how you use our website so we can improve
the design of our site.
Persistent cookies are very small, plain text files stored on a user's hard drive that
take up an extremely small amount of storage space on the hard drive. These persistent
cookies usually have an expiry date and are deleted when expired. We use persistent
cookies to remember who you are and for keeping track of your shopping cart and
website preferences for future visits to our website. These cookies are used by Streem to enhance your online experience with us.
These cookies are not linked to any personally identifiable information about you.
Cookies can be disabled in your web browser.
Other information you provide to us
Through surveys, you may provide us with information such as product preferences,
reasons for purchasing a product, family and lifestyle information to help us learn
more about your shopping preferences. You also may provide such information when you
fill out a warranty card about a product you purchased from Streem. In addition,
you may give us such information if you register for or redeem Streem special
offers, discount coupons or other promotions.
How may I indicate my privacy preferences?
You may choose whether or not to give us your personal information, and if you do, how
we use it. If we request your personal information, we will tell you why we are collecting
it and seek your consent. Sometimes you will be asked to give your consent expressly
(such as by checking or clicking on a box). Other times we may obtain your consent
implicitly by asking you to provide information with stated purposes but without any
express statement of consent (such as when you order a product or request a catalogue).
In those cases your consent will be understood if you provide us with the requested
Does Streem share the information it obtains about me with third parties?
Streem does not share personal information about its consumers with any third
parties outside the Streem corporate family for their own marketing purposes.
However, we may do so within the Streem corporate family. We do share this
information with service providers we have retained to perform services on our behalf,
but these service providers are not authorized by us to use or disclose the information
except as necessary to perform services on our behalf or to comply with legal requirements.
We also may disclose information about you as required by law.
We reserve the right to transfer any information we have about you in the event we sell
or transfer all or a portion of our business or assets. If the business is transferred,
we will provide you with the opportunity to tell us that you would prefer that information
about you not be transferred. Should such a transfer occur, we will use reasonable efforts
to try to ensure that the transferee uses personal information about you in a manner that
is consistent with this Privacy Notice.
How does Streem protect personal information?
The security of personal information is a high priority for us. We maintain administrative,
technical and physical safeguards to protect against unauthorized disclosure, use,
alteration and destruction of the personal information in our possession. We are committed
to providing appropriate security controls to protect personal information we have about
you against foreseeable hazards. To protect the security of your credit card information,
we do not collect credit card information on our website.
How does Streem update its Privacy Notice?
Streem services and promotions will change over time. This Privacy Notice will
be updated periodically to reflect those changes and corresponding changes in our
information practices. Whenever we revise this Privacy Notice, we will change the date
on the notice to indicate when the revisions were made. We reserve the right to change
our information practices and the terms of this Privacy Notice, and to apply the changed
practices to all information we have about you. By using this web site, you agree to
accept the terms of this Privacy Notice as stated at the time you use it. Any future
access to this web site subsequent to the posting of a revised Privacy Notice will be
deemed to be your acceptance of this Privacy Notice as then revised. We reserve the right
to change this Privacy Notice at any time.
Does the Streem website contain links to other websites?
The Streem website may contain links to other websites operated by Streem
or independently of Streem not under our control. We provide links to other websites
solely for your convenience and information. Other websites may have their own privacy
notices, which we suggest you review if you visit any linked websites. Streem is
not responsible for information that is provided by, or collected through, those
websites or for any other use of those websites.
How can I update my personal information and privacy preferences?
We recognize that having accurate and up-to-date information about you and your
preferences is important to our ability to properly serve your interests. You can update
the contact information you give us by calling, writing or emailing us using one of the
options provided below.
Will I receive email from Streem?
We will send you email only if you have provided us with your email address and have
asked us to communicate with you this way. Email about Streem may be sent to you
from a Streem website.
What if I prefer not to receive communications from Streem?
If you prefer not to receive product information or promotions from us, please contact
us using one of the options provided below.
How can I contact Streem?
If you would like us to update your contact information or remove your name from our
mailing list, or if have any questions about Streem's privacy practices or
about your personal information, please contact us by using our email
contact form to contact us via our website.
We will respond to your inquiry or investigate your concern as quickly as possible.
DATED: May 24, 2004